PRIVACY POLICY

1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION

  • User privacy and data protection are human rights

  • We have a duty of care to the people within our data

  • Data is a liability, it should only be collected and processed when absolutely necessary

2.0 RELEVANT LEGISLATION

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.

3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website also uses the an elementary implementation of GA that allows us to see basic activity.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

In addition to Google Analytics, this website may collect* information (already held in the public domain) attributed to the IP address of the computer or device that is being used to access it. The information is supplied to us from Whoisvisiting.com. Whoisvisiting.com is a service offered by Whoisdata Limited. The Whoisvisiting system does not use your IP address to identify you, the individual, in any way. No cookies are used by the Whoisvisiting system.

* The Whoisvisiting system will only lookup information when a static IP address is being used. Differences between a static and dynamic IP address.

More information about how Whoisvisiting uses IP addresses.

3.2 Our blog

Should you choose to add a comment to any posts that we have published on our blog, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third party data processors detailed below. Only your name will be shown on the public-facing website.

Your comment and it’s associated personal data will remain on this site until we see fit to either 1.) remove the comment or 2.) remove the blog post. Should you wish to have the comment and it’s associated personal data deleted, please email us here using the email address that you commented with.

If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.

NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

3.3 Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

3.4 Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 6.0 below).

The email address that you submit during a purchase will also be stored in your purchase history and client database through Squarespace. We consider Squarespace to be a third party data processor (see section 6.0 below). While your email address remains a part of your purchase history, you may receive email notifications with a receipt of purchase, order fulfillment, order shipment, order cancellations, order pending or other similar notifications regarding your purchase.

Your email will also be stored within the forms that you enter your email address to apply, register, RSVP or any other similar form requiring email entry. Data form entries are stored on Google. We consider Google to be a third party data processor (see section 6.0 below). Additional information that you submit with your email address like location, social media following, age, gender or other identifiable notations may be used to categorize and retarget you via email for projects, events, collaborations, solicitation of THB Marketing House services or other similar services, alerts that may be appealing to you.

As MailChimp is our primary database for mass emails, your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the MailChimp database, you will receive periodic (up to 10) newsletter-style and sales emails from us.

You may also request that you email and any identifying personal information be removed from Google via email at mgmt@thbmarketinghouse.com.

4.0 HOW WE STORE YOUR PERSONAL INFORMATION

As detailed in section 3.2 above, if you submit a comment to a blog post published on this website some personal information will be stored within this website’s database. If you submit your information via forms, the data you enter is automatically synced with MailChimp & Google (You can find their individual privacy policies in Section 6.0). Depending on the form, your data is kept to either match you with the collaboration that you applied for, opportunity you registered for or used to re-target you at a later date to opportunities you may find similarly interesting. If you are applying for a brand collaboration or RSVP’ing to an event that is hosted by a company outside of THB Marketing House, LLC, the information you have shared in your form will be provided to the company for review. Under review, they will have the opportunity to contact you regarding this opportunity and reach out to you at a future date regarding other opportunities that may also interest you. Purchase history and information such as the type of payment, the amount, your name, billing address, phone number and any required additional information needed to complete your purchase is stored securely on Squarespace. However, your payment details are never stored or recorded in any fashion.

5.0 ABOUT THIS WEBSITE’S SERVER

This website is hosted by Squarespace within a UK data centre located just outside London.

6.0 OUR THIRD PARTY DATA PROCESSORS

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All 3 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.

7.0 DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8.0 DATA CONTROLLER

The data controller of this website is: THB Marketing House, LLC a Delaware Limited Liability Company.

Whose registered office is: 25 Broad Street, New York, NY 10004

And whose operating office is:
25 Broad Street, New York, NY 10004

9.0 DATA PROTECTION OFFICER

Alyssa Melendez
Founder & CEO
Telephone: +1 858 444 0332
Email: alyssa@thbmarketinghouse.com

10.0 GIVEAWAYS

THB Marketing House, LLC does not organize or participate in the organization of giveaways. THB Marketing House, LLC suggests and promotes giveaways on www.thbmarketinghouse.com & other forms of communication on behalf of 3rd party hosts that have been vetted for quality and competency in this field. THB Marketing House, LLC is hired by hosts (“client”) to market their services and increase sales. THB Marketing House, LLC may sell services at a higher or lower rate than the client for marketing purposes. THB Marketing House, LLC is a marketing agency and is not responsible for price matching. All purchases should be made directly with the client for negotiations, when applicable.

10.1 GIVEAWAY PURCHASE AGREEMENT

THB Marketing House, LLC will not be held responsible for any issue related to giveaway purchases other than forwarding payments on the purchasers behalf to the giveaway host. Hosts can’t guarantee followers received during a giveaway or that they will stay when the giveaway ends. Sponsors and participants are verified for authentic following to maximize results, however each giveaway performs differently and is subject to variables; such as Instagram algorithm & level of promotion from participants. Sponsors may change without notice. THB Marketing House, LLC does not recommend any purchase if the purchaser has an unanswered question that would otherwise prevent them from joining a giveaway. If an installment plan option is selected, the final payment must be received before the giveaway starts to be included, absolutely no exceptions. Due to limited spots in each giveaway, if the purchaser fail to make the final installment payment for any reason, they will be charged 20% fee from the amount already paid and may use 80% of the paid amount towards a future giveaway. No refunds will be given for incomplete installments payments. We do not promote giveaways that use bots to generate traffic or followers. We do not promote giveaways that buy followers to boost results. All giveaway purchases are forwarded to the host to pay sponsor fees & prize costs, which are then paid to the sponsors and non-refundable once the giveaway begins. Giveaway results are always a risk and THB Marketing House, LLC has done it’s best to vet and research hosts before offering these services. No refunds will be given for any purchases, any disputes or complaints should be made and resolved only with the giveaway host. 

10.2 GIVEAWAY DATA SHARING

Upon purchase of a giveaway entry, THB Marketing House, LLC will store applicable data internally through our 3rd party programs and shared externally with the giveaway host. The following information is shared with giveaway hosts:

  • Name

  • Instagram handle

  • Purchase amount (upon request)

  • Email address

  • Phone number

11.0 CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.